Your Privacy Matters to Us
We built pilartoto around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots and...
How We Protect Your Information
pilartoto collects personal information only to operate your account, process your DANA, OVO, GoPay and QRIS transactions, and deliver the live casino tables, slots and sportsbook you access. We encrypt all payment data and never share your details with third parties without your consent, except where local law in supported regions requires it. Your account information stays with us; we don't sell
or rent it. When you close your account, we retain records only as long as law requires.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Account Settings
Review and update your personal information, communication preferences and privacy choices directly in your pilartoto account dashboard.
Data Requests
Request a copy of your personal data or ask us to delete your account by contacting our support team with your account details.
Privacy Standards We Follow
Encryption Standard
All transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption to protect your payment details from interception.
Data Minimization
We collect only the personal information needed to run your account, process payments and deliver live casino, slots and sportsbook services.
Regular Audits
Our security practices are reviewed regularly to ensure your account data, payment records and personal information remain protected.
Third-Party Limits
Payment processors for DANA, OVO, GoPay and QRIS see only the transaction data they need; we don't share your full account profile.
Breach Response
If we discover unauthorized access to your account or payment information, we notify you immediately and take steps to secure your data.
Retention Policy
We keep your account records only as long as necessary for legal compliance and dispute resolution in supported Indonesian regions.
Privacy Across pilartoto
| Live Casino Tables | Your session data and betting history are encrypted and stored securely; we don't track your gameplay outside your account. |
|---|---|
| Slot Lobbies | Slot play records are tied to your account only; we don't sell your gaming preferences to third-party advertisers. |
| Sportsbook Markets | Your betting slips and market activity stay private; we share only aggregate data with our odds providers, never individual profiles. |
| DANA & OVO Payments | Payment credentials are never stored on our servers; DANA and OVO handle tokenization so we see only transaction confirmations. |
| GoPay & QRIS Transfers | GoPay and QRIS transactions are processed by their respective providers; we retain only the receipt and amount for your records. |
| Account Closure | When you close your pilartoto account, we delete personal data within 30 days except where law requires longer retention. |
| Cookie & Tracking | We use cookies to keep you logged in and remember your preferences; you can disable non-essential cookies in your browser settings. |
What This Policy Covers
Account Registration
Your name, email, phone number and identity details are collected only to verify your account and comply with local regulations in Indonesia.
Payment Processing
DANA, OVO, GoPay and QRIS transaction data is encrypted and processed by secure payment gateways; we never store your wallet credentials.
Session Activity
We log your login times and device information to detect unauthorized access and protect your account from fraud or suspicious activity.
Communication
We send account updates, transaction confirmations and service notices to your email and phone; you can adjust these preferences anytime.
Legal Compliance
We retain account records and transaction history as required by Indonesian law and financial regulations in supported regions.
Cookies & Analytics
We use cookies to improve your experience and understand how you navigate our live casino, slots and sportsbook lobby.